This Privacy Policy explains how Maystro AI ("we", "us", or "our") collects, uses, shares, and protects information when you use our website and services (collectively, the "Service"). By using the Service, you agree to the practices described in this policy. If you have questions, contact us at hello@maystroai.com.
Information We Collect
We collect information you provide directly, such as your name, email address, and password when you create an account, contact us, or upload documents. We also collect information automatically, including your IP address, browser type, device information, search queries, and how you interact with the Service.
How We Use Your Information
We use the information we collect to operate and improve the Service, process your search queries, generate AI responses, provide customer support, communicate with you, personalize your experience, and comply with legal obligations. We do not sell your personal information.
Data Security
We use industry-standard technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and regular security reviews. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. You can update your account information at any time or contact us to exercise these rights. You can also delete your chat history and disable non-essential cookies.
Data Retention
We retain your personal information only as long as necessary to provide the Service and fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Search history and uploaded documents can be deleted by you at any time.
Children's Privacy
The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it promptly.
International Data Transfers
Your information may be processed and stored on servers located outside your country of residence. By using the Service, you consent to the transfer of your information to such locations, which may have different data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us through our contact page or by email at {contactEmail}. We typically respond within 30 days.